Replacements Makes Hard-To-Find Tableware Patterns Easier to Find and Buy on Amazon.com

Replacements’ Inventory of More Than 200,000 Patterns Now Available to Amazon.com Website Customers

GREENSBORO, N.C., April 20, 2004 – Replacements, Ltd., the world’s largest supplier of old and new china, crystal, silver, and collectibles is excited to announce that its products are available on Amazon.com (www.amazon.com) through an agreement with Amazon Services, Inc. The more than 200,000 patterns in Replacements’ comprehensive tableware inventory are now offered to the tens of millions of Amazon.com site customers.

Replacements connects customers with their most cherished memories by helping them to replace pieces of their discontinued or hard-to-find patterns, and even carries a wide selection of actively produced patterns. A recipient of the Internet Retailer Magazine “Top 25 Retail Website” award, Replacements has helped millions of customers with their tableware needs. In teaming up with the world’s premier online sales platform, Amazon Services, Replacements sees a very complementary relationship for both entities.

“Typically when customers come to us, they have had trouble locating replacement pieces from the more traditional tableware resources,” says Jack Whitley, Vice President of Internet Sales and Marketing. “Often they are dismayed to find that the store where they originally bought their tableware no longer carries their pattern, sometimes even when the pattern is still being manufactured,” Whitley notes. “It is very satisfying to be able to help them to find the pieces they are seeking, and this relationship with Amazon means that an even greater portion of the internet public will have a much easier time finding pieces in their tableware patterns.”

Amazon Services was a natural choice for expanding Replacements’ online reach, according to company President and Owner, Bob Page. “We strive every day to provide world-class service to our customers. Amazon’s deep commitment to customer service and broad customer choice made it easy for us to decide to work with them,” says Page. “Our unmatched inventory and selection of pieces in tableware, some over 100 years old, will make it easy for Amazon.com customers to find the exact piece they are looking for.”

Shopping Replacements’ inventory on Amazon.com is simple and quick. Customers can visit www.amazon.com/replacements where they will find quick links to the top manufacturers and patterns of china, crystal, and silver. Replacements will fulfill customer orders for its products purchased on Amazon.com.

About Replacements, Ltd.

Founded by Bob Page in 1981, Replacements, Ltd. carries the world’s largest selection of old and new china, crystal, silver, and collectibles. Their 300,000 square foot facilities house an inventory of over 250,000 patterns.  Headquartered in Greensboro, NC, Replacements, Ltd. serves more than seven million customers worldwide.

Media Contact: Lisa Conklin
Public Relations Manager
(800) 737-5223, ext. 2552 or (336) 209-0951
lisa.conklin@replacements.com